The number was logged out
Logged out means WhatsApp ended the link between the number and Warsita. It happens when:
- someone removed the device on the phone, under WhatsApp → Linked devices;
- the phone stayed offline for about 14 days;
- WhatsApp logged out every linked device, for example after the number was moved to a new phone or WhatsApp was reinstalled.
Link it again
- Open the session in the dashboard and click Connect.
- Scan the new QR code with the phone, or use Link with phone number.
The session keeps its API key, webhook and settings, so your app needs no change. Messages that were waiting fail after 24 hours; resend them from the Messages tab once the session is back.
Logged out again soon after?
- Check that no other service or computer uses the same number as a linked device in a way that conflicts. Look at the list under Linked devices on the phone.
- Keep the phone online. WhatsApp checks in with the phone regularly and ends links it cannot confirm.
- If the number keeps being logged out, it may be under review by WhatsApp; see Keep a number safe from bans.
Still stuck? Email hello@warsita.com with your workspace and session name.